The Alchemy of Service - Part 4: Fireworks and Tears

S: What drew you to work on domestic violence?

I knew of cases of domestic violence in my own community growing up. In one case I even knew of a death that resulted from domestic violence. Over time I recognized that this was a real issue in the Asian American community—as in so many other communities. I felt called to address it.

S: Tell me what happened after grad school.

J: I’d been planning on working on the international stage but my thinking was shifting. I saw a lot of Asian Americans going into medicine, engineering, law—not so much public health. Yet there was a huge need, domestically. I witnessed this close to home—my dad’s sister was a garment worker who never learned English; access to health care was an issue for her family. So when I finished grad school I got a job working as a development director at a San Jose organization that serves Asian Americans. I later became director of their programs that oversaw a range of services including programs for seniors, youth, and survivors of domestic violence. It was great way to apply my public health background, but there was a disconnect between what I wanted to do and some of organizational dynamics of the agency. I ended up leaving, without another position lined up.


Amazingly, right after that happened, a job opened up at Asian Health Services. It was the same position I’d applied for earlier, and they asked me to come in for an interview but by that time I had already accepted a position at the San Jose organization. This second time around, though, the timing was perfect! I was hired to work for Asian Health Services and stayed there 13 years.

S: Why did you leave?

It was a very tough decision. I had thought I’d continue working there till retirement and really loved the people I worked with. But there was a transition in leadership and I wasn’t totally aligned with the values of the new team. As I mentioned earlier, I’d always been raised by my parents to stick to my values and principles—especially living with integrity. So I felt I had to leave.

I knew my mom would be ecstatic at the news, because she always felt I worked too hard and wasn’t treated very well. My long hours had taken a toll on her, too, because I depended on her a lot for child care. On Mother’s Day we took her out for dim sum and I gave her a box with the question, “Guess what?” on the outside.  When she opened the box, an image of balloons, stars, and a party hat greeted her along with the messages, “I quit my job!!!” and “Happy Mother’s Day!”  She looked at me, her eyes brightened, the tears fell. She thought I’d finally made the decision to put family first.


 Goofing around post-quitting.

Goofing around post-quitting.


But as it turned out, I didn’t even stop working! Someone from another health care organization immediately asked me to work with them as a consultant. I realized I wanted to remain connected to community and service; I couldn’t just stay at home. So I consulted for this organization for the next year and a half.

S: That was your last job before you went to work at Stanford, is that right?

 Doing consulting is way less stress ... time for a sewing class! Cozy PJ pants for the kids.

Doing consulting is way less stress ... time for a sewing class! Cozy PJ pants for the kids.

J: Almost. I had one more job at another health center in the Bay Area before returning to Stanford.  But I felt an increasing desire to leave health care and work on program evaluation again. I had coffee with someone I knew at the Haas Center and I asked, do you have any needs that I can help out with? She tried to connect me with folks she knew in the health care field and I told her I was actually interested in doing more work with data analysis and program evaluation. She said, Funny you say you’re interested in this area because we may have a position opening up for evaluation in the future. I started volunteering there, and in that same period I interviewed for a curriculum development job at a health center in the Bay Area. The health center offered me the job. I told them, I’ll need to work part-time so I can attend to my kids and to my mom, who has health issues. I’d always put the job first and I was clear that that needed to change. I also told them, Being honest is important to me so I want to let you know that there may be a job opportunity that comes up at Stanford that I am interested in; if this job comes through at Stanford, I will apply for it. They hired me anyway, at a high salary.

That experience showed me the importance of going into a job interview with clarity and resolve. You need to able to say, “This is what’s important to me and if that doesn’t fit with your needs, so be it." Be willing to walk away.

And then six months later, the job came up at Stanford. I applied and was hired in October 2014.

Next Installment: Watch Out, Someone’s Behind You